VITALINFUSIONS

Please carefully review the following Terms of Use Agreement ("Agreement"). Your usage of our Website, Interactive Mobile Application, and/or our service(s) signifies that you have reviewed and accepted these terms and conditions. The Website and Interactive Mobile Application (referred to individually and collectively as the "Services") provided to you, from which you accessed this Agreement, are subject to the conditions outlined below. These terms supplement any additional terms that may be provided by individual Services owners within the Vital Infusions family of Services, governing access to their respective Services.

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The access rights granted to you under this Agreement cannot be transferred without the explicit written permission of the owner of Vital Infusions. You are responsible for the actions of any other person who may utilize your access rights on the Services.

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Please read this Agreement carefully before accessing or using the Services. By accessing or using any part of the Services, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you must leave the Services and you may not use any services of Vital Infusions. If these terms and conditions are considered an offer by Vital Infusions, acceptance is expressly limited to these terms.

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The Services are designed to enable you to request intravenous hydration services provided by a licensed medical professional.  A healthcare professional will be responsible for delivering healthcare services to you. Once you have made your selection, the Services will send a message to the professional inquiring whether they are available to provide you with the requested healthcare services. If a healthcare professional agrees to provide you with healthcare services, our medical team will schedule those services and handle the billing. 

THE SERVICES ARE AVAILABLE ONLY TO INDIVIDUALS WHO ARE AT LEAST 21 YEARS OLD.

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Fees, Payment, and Refunds

By scheduling an appointment with Vital Infusions, you agree to pay Vital Infusions the specified fee for the scheduled service. Payments will be charged at the time of scheduling or at the time of service, as indicated or directed. Vital Infusions requires a minimum of 24-hour advanced notice for cancellations. If you cancel an appointment within 24 hours of the scheduled time, you will be charged the full amount of the service fee. However, you may cancel an appointment without charge if it is done within ten (10) minutes of being scheduled through the Services or otherwise. Missed appointments are non-refundable. In the rare event that we are unable to provide our services to you due to our availability, a credit or refund will be issued. However, credits or refunds will not be provided to customers who are unsatisfied with the services received.

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If Vital Infusions is unable to complete the portion of the scheduled service(s) following the insertion of the I.V. needle due to circumstances beyond their control (e.g., the I.V. drip does not start after attempts), you will receive a credit or refund for the full amount of the scheduled services, minus a medical assessment fee of one hundred dollars ($100.00).

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In the event that you provide false information about yourself, including but not limited to your age, or if the medical history you provided is determined to be inaccurate by a medical professional engaged by Vital Infusions at the time of the appointment, or if you are under the influence of drugs or alcohol during the appointment, you will be charged for the full amount of the scheduled services, but no services will be provided. However, for an additional charge of one hundred dollars ($100.00), you may reschedule the appointment for a time that is at least four (4) hours after the original scheduled time, provided you are no longer under the influence of drugs or alcohol and your medical history has been corrected, as determined by a medical professional engaged by Vital Infusions.

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By accepting these terms and completing your purchase, you authorize Vital Infusions to automatically charge your credit card (or other payment methods) for the applicable fees or charges, including any necessary taxes.

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If you make a payment by credit card, your credit card will be processed through Stripe for the purpose of payment processing. If you choose to modify the scheduled and/or purchased services from Vital Infusions before their delivery, Vital Infusions may, at its sole discretion, use your stored credit card information to charge you for additional services provided or issue a credit for services not provided. You authorize Vital Infusions to make such charges or credits. In the case of a credit, it will be applied approximately two (2) to three (3) business days after notifying Vital Infusions of the service charge, subject to the policies of the respective credit card companies. You acknowledge that it is your responsibility to ensure advance payment for all scheduled and/or purchased services from Vital Infusions and to ensure that your credit cards or other accepted payment instruments remain valid and sufficient for such purposes.

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Gift Certificates, Packages, and Gift Cards

Gift certificates purchased from Vital Infusions are non-refundable. They are valid for a period of one (1) year from the date of issuance. Gift certificates cannot be used in conjunction with promotional codes. The remaining balance on a gift card cannot be exchanged for cash or another voucher. If the cost of the redeemed services exceeds the value of the gift certificate, the redeemer is responsible for paying the additional amount. Gift certificates will be considered void and invalid if the Expiry Date, Authorized Signature, seal, or other authentication signs are missing, altered, or tampered with. Lost, damaged, or stolen gift certificates will not be replaced.  The gift certificate can only be redeemed with Vital Infusions. Vital Infusions reserves the right to modify these terms and conditions without prior notice.

 

General Disclaimer

The Services provided by Vital Infusions offer information about health issues with the intention of assisting users in making informed decisions. However, it is important to note that medical information is distinct from medical advice. As the user of the Services, you assume full responsibility and risk for any use of the Services, including the information presented. The Services are intended as a general information resource only and should not be considered a substitute for professional medical advice or treatment. It is your responsibility to seek professional medical advice if you have any questions about your health or a specific health condition. By using the Services, you agree to indemnify and hold Vital Infusions and its affiliates harmless from any claims, damages, causes of action, judgments, liabilities, expenses, and demands of any kind relating to your use of the Services, including any reliance on the information provided.

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You acknowledge that your use of the Services provided by Vital Infusions is at your own risk. Vital Infusions will not be held liable for any harm to you or others resulting from the use of the Services, including any treatments and products provided through the Services or otherwise. Vital Infusions does not make any claims, representations, or warranties regarding your fitness after receiving services, including but not limited to your ability to drive a vehicle or operate machinery. It is important to note that you may require assistance or accompaniment after receiving services until you feel capable of resuming normal activities.

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Vital Infusions does not endorse, recommend, or encourage excessive alcohol consumption. Excessive drinking can have serious negative effects on your health and well-being, leading to irreversible diseases such as alcoholism, cirrhosis of the liver, and cancer. Please drink responsibly. While the Services may provide information related to certain medical conditions and their management, if you have a medical condition, it is important to promptly consult your own physician or healthcare provider.

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Site Modifications

Vital Infusions reserves the right to modify or replace any part of this Agreement at its sole discretion and without prior notice. It is your responsibility to regularly review this Agreement for any changes. Your continued access to or use of the Services after any modifications to this Agreement constitutes your acceptance of those changes. By using our services, you agree to be bound by the most current version of the Terms of Use, including any revisions. In the future, Vital Infusions may introduce new services which will also be subject to the terms and conditions outlined in this Agreement.

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Termination

Vital Infusions may terminate your access to the services, either in part or in its entirety, at any time and for any reason, with or without notice, and the termination will be effective immediately. If you wish to terminate this Agreement, you can do so by discontinuing your use of services. Vital Infusions also reserves the right to terminate the services immediately as part of a general shutdown or for any other lawful reason. Upon termination, all provisions of this Agreement that are meant to survive termination will continue to apply, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

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Limitation of Liability

In addition to any limitations of liability provided by applicable law or this Agreement, Vital Infusions, its suppliers, licensors, and individuals associated with Vital Infusions, including their respective equity owners, will not be liable for any special, incidental, or consequential damages arising out of or related to this Agreement, including but not limited to damages resulting from the contract, negligence, strict liability, or other legal or equitable theory. However, this limitation of liability shall not apply to the extent prohibited by applicable law.

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Indemnification

You agree to indemnify, defend, and hold harmless Vital Infusions, its contractors, licensors, and their respective directors, officers, employees, and agents from and against any and all claims, damages, causes of action, judgments, liabilities, demands, and expenses, including attorneys' fees, arising out of your use of the Services or any violation of this Agreement.

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Applicable Law and Jurisdiction

Any suit, action, or proceeding between you and Vital Infusions arising from or in connection with this Agreement (referred to as a "Judicial Action") will be governed by the laws of the state where the registered Administrative Contact resides (referred to as the "Admin State"). This choice of law applies to agreements between residents of the Admin State and is applied to agreements entered into and performed entirely within the Admin State. You consent to the jurisdiction of federal and state courts within the Admin State and agree to the venue of any Judicial Action brought against you for breaches of this Agreement. Furthermore, you consent to electronic service of process regarding any Judicial Action under this Agreement.

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Records of Visitor Use and Abuse.

By using the Services, you consent to having your Internet Protocol (IP) address recorded.

VISITORS AGREE THAT HARVESTING, GATHERING, STORING, TRANSFERRING TO A THIRD PARTY, OR SENDING ANY MESSAGE(S) TO THE IDENTIFIER CONSTITUTES AN ACCEPTANCE AND SUBSEQUENT BREACH OF THIS AGREEMENT.

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Privacy Policy

Vital Infusions ("we," "us," or "our") owns and operates the Website. Vital Infusions is committed to the privacy and security of its visitors' information. Some of the activities on the Services, such as scheduling an appointment, require Vital Infusions to collect personal identifying information from you. All personal information provided by you is held in confidence by Vital Infusions and will not be shared with third parties for any reason unless it is necessary to process a request made by you or as otherwise legally required. Furthermore, Vital Infusions may collect data from the Services, such as the pages visited, the duration of a visitor's stay on the Services, and a visitor's IP address, in order to enhance the content provided on the Website. If you have any questions about our Privacy Policy, please feel free to contact us.

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Social Media Usage Policy

Vital Infusions has opened publicly facing pages on social media sites for viewing content and/or videos and posting comments about Vital Infusions. These social media sites include but are not limited to various blogs, bulletin boards, networks, multimedia and news media sites, or other user-generated content sites (each, a "Social Media Site" and collectively, the "Social Media Sites"). When using social media sites operated by others, you must also follow their rules of conduct and abide by their terms of use. By accessing, viewing, and/or posting any content related directly or indirectly to Vital Infusions on any Social Media Site on the internet, you accept, without limitation or qualification, the following terms of use. If you do not agree to these terms, you may not view or post any content related directly or indirectly to Vital Infusions on any Social Media Site on the internet. Your use of Social Media Sites signifies acceptance of these terms and has the same effect as if you had actually physically signed an agreement.

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1. You must be at least 21 years old to post any content on any Social Media Site.

2. You are prohibited from posting any content that is personal health information, including patient images, on any Social Media Site. You are also prohibited from using any Social Media Site to provide medical advice or medical commentary by non-physicians or to make, recommend, or increase referrals to physicians who are not employed by Vital Infusions.

3. By posting content to any Social Media Site, you agree that you will not: (a) Violate any local, state, federal, and international laws and regulations, including but not limited to copyright and intellectual property rights laws regarding any content that you send or receive via this Social Media Usage Policy. (b) Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity. (c) Collect or store, or attempt to collect or store, personal data about third parties without their knowledge or consent. (d) Share confidential pricing information of any party.

4. By posting content to any Social Media Site, you agree that you will not transmit any material (by uploading, posting, email, or otherwise): (a) That is unlawful, disruptive, threatening, profane, abusive, harassing, embarrassing, tortuous, defamatory, obscene, libelous, or is an invasion of another's privacy, is hateful or racially, ethnically, or otherwise objectionable as solely determined in Vital Infusions' discretion. (b) That you do not have a right to make it available under any law or under contractual or fiduciary relationships. (c) That infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party. (d) That is unsolicited or unauthorized advertising (including advertising of non-Vital Infusions services or products), promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation. (e) That contains software viruses, worms, disabling code, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment.

5. By posting any content on any Social Media Site, you grant Vital Infusions the irrevocable right to reproduce, distribute, publish, display, edit, or modify such content and use such content for any Vital Infusions purpose.

6. Vital Infusions reserves the right to monitor, prohibit, restrict, block, suspend, terminate, delete, or discontinue your access to any Social Media Site at any time, without notice and for any reason, and in its sole discretion. Vital

7. Infusions may remove, delete, block, filter, or restrict, by any other means, any materials at Vital Infusions' sole discretion. You understand and agree that Vital Infusions may disclose your communications and activities with Vital Infusions in response to lawful requests by governmental authorities, including Patriot Act requests, judicial orders, warrants, or subpoenas, or for the protection of Vital Infusions' rights. You agree that in the event Vital Infusions exercises any of its rights hereunder for any reason, Vital Infusions will have no liability to you.

8. You shall defend, indemnify, and hold Vital Infusions and its corporate affiliates and their respective officers, directors, employees, contractors, agents, successors, and assigns harmless from and against any and all losses, claims, damages, settlements, costs, and liabilities of any nature whatsoever (including reasonable attorneys' fees) to which any of them may become subject arising out of, based upon, as a result of, or in any way connected with your posting of any content to a Social Media Site, any third party claims of infringement, or any breach of this Social Media Usage Policy. You agree that any claim or dispute relating to your posting of any content on a Social Media Site on the Internet shall be construed in accordance with the laws of the State of New York without regard to its conflict of laws provisions, and you agree to be bound and shall be subject to the exclusive jurisdiction of the local, state, or federal courts.

9. You expressly acknowledge that you assume all responsibility related to the security, privacy, and confidentiality risks inherent in sending any content over the Internet. By its very nature, a website and the internet cannot be absolutely protected against intentional or malicious intrusion attempts. Vital Infusions does not control the third-party sites and the Internet over which you may choose to send confidential personal or health information or other content, and therefore, Vital Infusions does not warrant any safeguard against any such interceptions or compromises to your information. When posting any content on an internet site, you should think carefully about your own privacy in disclosing detailed or private information about yourself and your family. Furthermore, Vital Infusions does not endorse any product, service, views, or content displayed on the Social Media Site.

10. This Social Media Usage Policy may be updated at any time without notice, and each time a user accesses a social networking site, the new policy will govern usage, effective upon posting. By continuing to post any content after such new terms are posted, you accept and agree to any and all such modifications to this Social Media Usage Policy.

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Our Commitment to Accessibility

Vital Infusions is committed to ensuring that our website and digital content are accessible and user-friendly for all individuals. If you encounter any difficulties while viewing or navigating our website, or if you believe that any content, feature, or functionality is not fully accessible to people with disabilities, please contact our team at vitalinfusionsofriveredge@gmail.com with "Disabled Access" in the subject line. Kindly provide a description of the specific feature you find challenging to access or offer suggestions for improvement. We value your feedback and will carefully consider it as we strive to enhance our accessibility practices to accommodate all of our customers. Furthermore, although we do not have control over third-party vendors, we strongly encourage them to prioritize accessibility and user-friendliness in their digital content.

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Privacy Policy Vital Infusions Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.

PLEASE READ IT CAREFULLY.

Uses and Disclosures Treatment. Your health information may be used by our staff or disclosed to other healthcare professionals for the purpose of evaluating your health, diagnosing medical conditions, and providing treatment. This includes sharing laboratory test results and procedure information with relevant healthcare providers involved in your care.

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Payment. Your health information may be used to seek payment from your health plan or other sources of coverage, such as insurance companies or credit card companies, that you use to pay for services. For instance, your health plan may require information about dates of service, services provided, and the medical condition being treated. We may also disclose your health information to other healthcare providers to assist them in obtaining payment for services rendered to you.

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Healthcare Operations. Your health information may be used for day-to-day activities and management of Vital Infusions. This includes supporting budgeting and financial reporting, detecting and preventing fraud and abuse, quality assessment and improvement activities, and sharing information with other healthcare providers, clearinghouses, or health plans involved in your care. We may also share your health information with our administrative service providers (business associates) who have a contractual obligation to protect the confidentiality and security of your medical information.

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Law Enforcement. Your health information may be disclosed to law enforcement agencies without your permission to support government audits, inspections, investigations, and other law enforcement purposes as mandated by the government.

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Public Health Reporting. Your health information may be disclosed to public health agencies as required by law. This includes reporting certain communicable diseases to the state's public health department. In cases of suspected elder or dependent adult abuse or domestic violence, we will notify you or your personal representative promptly unless we believe that such notification would put you at serious risk of harm or if the abuse or harm is attributed to the personal representative.

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Required by Law. In certain circumstances, as required by law, your health information may be used and disclosed by our staff to meet specific legal requirements. This may include disclosure during administrative or judicial proceedings. Additionally, in the event of a breach of unsecured protected health information, we will notify you as mandated by law.

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We are committed to protecting the privacy and security of your medical information. If you have any questions or concerns about our privacy practices, please contact us.

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We understand the importance of privacy and the security of your information. Therefore, we do not sell, rent, loan, trade, lease, or transfer for profit any phone numbers or customer information collected through our website to any third party. However, we reserve the right to disclose information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you provide information to us through forms on our website, you agree to provide accurate, complete, and true information. You also agree not to use a false or misleading name or a name that you are not authorized to use. If we determine that the information provided is untrue, inaccurate, or incomplete, or if you have opted into the website for an ulterior purpose, we may refuse you access to the website and pursue appropriate legal remedies.

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Cookies: Our website uses cookies and similar technologies to enhance your browsing experience. Here's an explanation of the cookies we use and their purposes:

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What is a cookie or similar technology? Cookies are small units of information that are stored on your computer's hard disk, tablet, or smartphone. They help improve communication between you and your web browser. Cookies do not identify you as an individual but rather identify your computer. There are two types of cookies: session cookies and persistent cookies. Session cookies are temporary and are deleted when you exit your web browser, while persistent cookies remain on your computer until they are deleted. Persistent cookies renew themselves each time you visit the website.

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Our website uses session cookies and persistent cookies. We also use similar technologies that store and access information in your browser or device, such as HTML5 cookies, Flash, and other methods. These technologies may operate across all your browsers and may require special tools to control their use. We utilize these technologies to store information, ensure the quality of reviews, and identify irregularities in website usage.

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Types of cookies we use and their purposes:

1. Statistics: We use cookies to measure website traffic, including the number of visits, the domains visitors come from, the pages visited, and the geographical location of visitors.

2. Functionality improvement: Cookies are used to optimize your experience on the website, such as remembering your user ID and password so you don't have to log in again.

3. Social media integration: We provide the option to connect with social media platforms like Facebook, enabling integration and interaction.

4. Quality assurance: Cookies help ensure the quality of reviews and prevent misuse or irregularities related to writing reviews and using the website.

5. Targeted advertisement: We may display specific advertisements on the website based on your interests.

Third-party cookies: Our website also utilizes cookies from the following third parties:

• Google Analytics: Used for statistical purposes. You can decline cookies from Google Analytics by clicking on this link.

• Facebook: Set by Facebook if you interact with the Facebook plugin or are already logged into Facebook from other sources for the purpose of connection and integration.

• Twitter: Set by Twitter if you interact with the Twitter plugin or are already logged into Twitter from other sources for the purpose of connection and integration.

• Google+: Set by Google if you interact with the Google+ plugin or are already logged into Google from other sources for the purpose of connection.

• Google Ads: Used for displaying relevant advertisements.
   

Deleting cookies: If you wish to delete cookies already stored on your device, you can do so through your browser settings. Please visit this link for instructions. However, please note that deleting cookies may impact the functionality of our website.

We value your privacy and strive to maintain the security of your information. If you have any concerns or questions about our privacy practices, please contact us.
 

If you are a resident of the European Economic Area (EEA), you have specific rights and protections under the law regarding the processing of your personal data. The legal basis for processing your personal data in the EEA includes the following:

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1. Contractual necessity: We may process your personal data when it is necessary to fulfill our contractual obligations to you. For example, we may use your personal data to provide the services you requested.

2. Legitimate interests: We may process your personal data based on our legitimate interests, provided that such interests are not overridden by your rights and interests. This may include processing your personal data for marketing communications, improving our services, and ensuring their security.

3. Consent: In certain cases, we may rely on your consent to process your personal data. If we do, we will obtain your explicit consent before processing your data for the specific purpose stated at the time of collection. You have the right to withdraw your consent at any time.
    

Please note that these legal bases may vary depending on the specific processing activities and applicable laws.

If you have any questions or concerns about the processing of your personal data, including exercising your rights under the applicable data protection laws, please contact us.

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If you have any questions, comments, requests, or complaints regarding our privacy practices, please follow the guidelines below:
 

1. Submitting a Comment or Complaint: You can send a letter outlining your concerns or feedback regarding our privacy practices. Address the letter to the Compliance Officer at the contact information provided below.

2. Privacy Violation: If you believe that your privacy rights have been violated, please bring it to our attention by contacting us you can do so by calling the telephone number provided below or sending a letter describing the cause of your concern to the address provided.

3. Complaint to Health and Human Services: You have the right to submit a complaint to the Secretary of the Department of Health and Human Services if you believe your privacy rights have been violated. The contact information for the Compliance Officer is available below.
    

We are committed to addressing your concerns and ensuring the privacy and security of your information.
 

Please note that the effective date of the privacy notice is June 26, 2023
 

If you need to verify the license of a medical doctor working for you or file a complaint, you can visit this website. 

 

Remember that you are protected from any penalty or retaliation for filing a complaint.
 

If you have any other questions or need further assistance, feel free to ask.